Owner – Fuchsia Cottage, Christon Bank
Jude and Jane at Second Home From Home provide a first class housekeeping service for my holiday cottage. I also know I can rely on them to help out when things need sorting urgently, especially as I don’t live nearby. They are always accessible and a pleasure to deal with
Guests - Curlew Cottage, Bamburgh
".... the cottage was one of the cleanest we have ever stayed in so please pass on our appreciation, it makes such a difference to feel 'at home"
Owner – Byre and Stable CottagesSecond Home From Home has been looking after my cottages for over a year now and the owners, Jane and Jude have always impressed me with their commitment and conscientiousness. They keep me informed of the things I need to know about, whilst dealing with other things themselves, making my life easier and less stressful. I can relax, confident in the knowledge that they’re taking care of my cottages the way I would myself
Owner - Dunstan Hall and Stable Cottage
Second Home From Home provides us with an absolutely outstanding service. The whole team does a wonderful job. The service is careful, thoughtful and of the highest professional quality, we feel very lucky indeed! When we had a major flood from a burst pipe Jane and Jude and their team could not have been more helpful, calm and effective
Owner – The Tumblers, SeahousesWe are very happy with the service provided by Jane and Jude in looking after our holiday cottage and would have no hesitation in recommending Second Home From Home
Guests - Grove House, Bamburgh
" .... we thought the property was clean and well equipped and the housekeepers were very helpful regarding supplying additional linen"
Owner - Driftwood Cottage - Dunstan SteadsWe are delighted to have Second Home From Home looking after our holiday cottage in Embleton. They provide an extremely professional and friendly service, feedback from guests has exceeded expectations and we are so pleased to have them on board
"Great bosses - great places to work!"
Owner - Artists Cottage, Craster
Second Home From Home have been the housekeepers for our holiday let for four years. They cannot be faulted. They respond promptly and efficiently to any problems and always ‘go the extra mile’. Their standards of cleaning are fantastic and frequently commented upon in guests’ feedback – in short we can’t recommend them highly enough.
Owner - Dunstan Hall, Dunstan
"Since Second Home From Home have been looking after our houses, our reviews have been even better and so have the bookings"
Guests - Kingfisher Cottage, Bamburgh
"Thank you very much for the standard of cleanliness in the cottage, it is second to none!!"
Owner - Greycroft, Christon Bank
We were new to holiday lettings, but knew the area well, so when we heard about Jane and Jude through the local pub, we were knocking on their door the very next day! They were very friendly and gave us lots of advice, before we even got down to business talk, we knew they were for us! They were knowledgeable, professional and reassured us about all the scenarios that we were worried about living so far away. We live in London, so peace of mind is paramount for both us and our guests. It’s a big property and I take my hat off to the team for doing such a great job on changeover day. When we stay ourselves as a family, there’s also a tasty treat for us as a family, how special is that?
".... a big thank you for being great bosses, you're great to work for and I have been made to feel very welcome. You were very understanding when Mum was ill, which made it much easier to cope with, thank you again"
Guests - They Byre, Holy Island Bay
"... we would recommend the cottage to anyone, it was a shame to leave"
"Great bosses, great to work for and very easy to get along with. Always made to feel appreciated in what we do"
Guests - St Aidan's Lodge, Bamburgh
“Hi, it was lovely. Our thanks to you, the service team and the owners for making our stay so pleasurable.
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